Benchmarking study of corporate research management and planning practices

Edward C. McIrvine

doi:10.1117/12.58928

12 May 1992 Benchmarking study of corporate research management and planning practices

Edward C. McIrvine

Proceedings Volume 1617, International Competitiveness and Business Techniques in Advanced Optics and Imaging; (1992) https://doi.org/10.1117/12.58928
Event: Optics Rochester: SPIE's International Symposium on Imaging, Fabrication, and Competitiveness, 1991, Rochester, NY, United States

Abstract

During 1983-84, Xerox Corporation was undergoing a change in corporate style through a process of training and altered behavior known as Leadership Through Quality. One tenet of Leadership Through Quality was benchmarking, a procedure whereby all units of the corporation were asked to compare their operation with the outside world. As a part of the first wave of benchmark studies, Xerox Corporate Research Group studied the processes of research management, technology transfer, and research planning in twelve American and Japanese companies. The approach taken was to separate `research yield' and `research productivity' (as defined by Richard Foster) and to seek information about how these companies sought to achieve high- quality results in these two parameters. The most significant findings include the influence of company culture, two different possible research missions (an innovation resource and an information resource), and the importance of systematic personal interaction between sources and targets of technology transfer.

Citation Download Citation

Edward C. McIrvine "Benchmarking study of corporate research management and planning practices", Proc. SPIE 1617, International Competitiveness and Business Techniques in Advanced Optics and Imaging, (12 May 1992); https://doi.org/10.1117/12.58928

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